170 Independent Dr., Rainbow City, AL 35906

In our ever-increasing effort to serve you, our patients, better, Etowah Pediatrics has implemented a telemedicine program. Telemedicine allows your provider to connect with you virtually, providing some unique benefits.

Telemedicine visits are quick and easy with fast check-ins. Telemedicine visits can be done from the comfort of your home, and telemedicine visits allow your pediatric care to continue in almost any situation. Telemedicine is not for all patients, and the Etowah Pediatrics physicians and nurse practitioners decide if you are eligible.

If you’re scheduled for a telemedicine visit, an Etowah Pediatrics team member will call you 10-15 minutes before your appointment time to begin your visit. You will then connect with your physician or nurse practitioner via a webcam-enabled tablet or laptop, or by smartphone. Instructions on connecting with your specific device are available on the Etowah Pediatrics telemedicine web page.

We look forward to providing you with the best possible pediatric care. Thank you for trusting Etowah Pediatrics.

As part of our commitment to being a leader in caring for kids, Etowah Pediatrics is giving families flexible access to care options during the Corona-19 pandemic. Along with the precautions we are taking for in-office well visits and sick visits, we are also offering Telemedicine video consultations.

Our expansion into Telemedicine Services enables parents to connect with our clinicians more efficiently while reducing the risk of exposure to contagious viruses or further illness.

Some of the conditions we can address with Telemedicine Services include the following: 

  • Rashes
  • ADHD Follow-Ups
  • Asthma Follow-Ups
  • Medication adjustments
  • Pinkeye without fever in children over two years of age
  • Colds
  • Allergies
  • Mild croup
  • Constipation, diarrhea or vomiting
  • Minor traumas (lacerations, abrasions, bites)
  • Anxiety / Depression

How Telemedicine Works

Just like during an in-office doctor’s visit, during a Telemedicine consult you will need to have the following information ready before connecting you to your provider:

  • Basic symptoms prompting the appointment.
  • Medical history including chronic conditions.
  • Prescription and over-the-counter medications or herbal supplements you use, including vitamins.
  • Your pharmacy phone number and address.
  • Insurance or credit card information.
  • Vital signs you may be able to obtain at home: weight (if you have a scale and your child is old enough to stand on it, please get his/her weight with a single thin clothes layer and with no shoes), temperature, blood pressure (if you have a blood pressure cough available.

10-15 minutes before your appointment time someone from the front office will connect with you to test the connection and perform regular check in tasks such as verifying demographics, collecting co-pays.

After the intake is completed, the provider will join you on the virtual visit.

Click here for Apple Device instructions Click here for Android instructions

How to Arrange a Telemedicine Visit

If you are interested in scheduling a Telemedicine visit for your child with one of our providers, call our office at 256-413-1467. Our staff will help you determine if a Telemedicine visit is a good option to address your concerns. Then we will walk you through the process of connecting with a provider via video.

Tips to Ensure You Get the Most Out of Your Telemedicine Consult

1. Set the scene

Find a quiet, well illuminated, private place to talk – away from other children (if possible), pets and other distractions. Make sure you can be there for approximately 30 minutes.  Most actual appointments last about 15 minutes. Charge or plug in your phone or computer. Have some paper and a pen for taking notes. Gather medical equipment such as a thermometer, asthma inhalers and spacer, if appropriate. We may also need to use a ruler or a measurement tape.

2. Talk it through

Your conversation with your provider will be much like an in-person appointment. Write down what you want to discuss beforehand to make sure you cover everything. Be prepared to answer these questions:

  • What prompted this appointment today?
  • What symptoms does your child have? How long have they been going on, and how have they developed and changed over time?
  • What have you done to treat them so far? What are the results from treatment?
  • Has your child ever had these symptoms before? What treatments did you use and what were the results?

It is wise to write the instructions given to you down, then confirm before hanging up to make sure you understand everything.

Make sure your patient portal access is active. A visit summary will show up on your portal as well as handouts, referrals and other pertinent information discussed during the virtual encounter.

Keep In Mind

While modern technology is wonderful, it is important to note that in emergency situations where timing is critical, nothing can replace in-person treatment. It is possible small nuances could be missed over a smart phone, tablet or laptop by even the best physicians.

Etowah Pediatrics providers may determine that your child needs a more thorough examination or is too sick to be cared for through Telemedicine, after a Telemedicine visit has already started. In that case, you may be instructed to bring your child to the Emergency Room or to our office for a face-to-face encounter. If your child’s symptoms do not improve or he/she feels worse, do not delay seeking treatment.

Likewise, laboratory testing or imaging (for example X-rays) may be indicated so that your provider can make the best assessment and treatment plan.

A prescription medication may or may not be indicated as a result of a virtual encounter.

Wellness Visits

As recommended by the Center of Disease Control (CDC) and the American Academy of Pediatrics (AAP), we continue to offer preventive visits (Wellness or Well Child Checks) to ensure your child remains protected from other contagious illnesses and is growing well.

During the COVID-19 pandemic, we are scheduling wellness visits in the morning ONLY. For more details, please call our office or send us a message via the portal. 

Health Insurance & Benefits

Many insurance companies are responding to the Covid-19 pandemic by expanding coverage for Telemedicine. However, benefits may be different depending on your health plan.

As a reminder, it is critical to check general coverage and Telemedicine benefits with your insurance company before your appointment. This step will help you determine coverage information, network status, benefit preauthorization/pre-notification requirements, and other essential details.

Thank you for your trust in us. We are here for you.